Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how Appcano LLC, a Delaware limited liability company ("Appcano LLC," "we," "our," or "us"), collects, uses, stores, shares, and protects information when you access or use ONE MAP - Never Ending Battle Royale (the "Game") and all related services (collectively, the "Services").

The Services include the Game software, online gameplay features, servers, virtual currency systems, and any related features or functionality provided by Appcano LLC.

This Policy applies to all users of the Game across all supported platforms, including but not limited to Xbox, PlayStation, Steam, Epic Games Store, Apple (iOS, macOS, tvOS), and Android (each, a "Platform").

Acceptance of This Policy

By downloading, installing, accessing, or using the Game or Services, you acknowledge that you have read and understood this Policy and agree to the collection, use, and sharing of your information as described herein.

If you do not agree with this Policy, you must not access or use the Game or Services.

Relationship to Other Agreements

This Policy is incorporated into and forms part of our Terms of Service and End User License Agreement (EULA). In the event of any conflict between this Policy and the Terms of Service or EULA, the EULA will control to the extent permitted by law.

Scope of This Policy

This Policy applies to information collected:

• Through the Game and Services;
• Through interactions with Appcano LLC related to the Game, such as support requests;
• Through automated systems and technologies used in connection with the Game.

This Policy does not apply to information collected by third-party platforms or services that operate independently of Appcano LLC, including Platform providers, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google. These third parties may have their own privacy policies governing the collection and use of your information.

Important Notice Regarding Data Practices

We collect and process information in order to operate, improve, and secure the Game, including for gameplay functionality, analytics, and fraud prevention.

Depending on your location, you may have certain rights regarding your personal information under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Additional information about these rights is provided in later sections of this Policy.

Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will update the "Effective Date" at the top of this Policy and provide notice as required by applicable law.

Your continued use of the Game after any updates become effective constitutes your acceptance of the revised Policy.

1. What Information We Collect

We collect information in order to operate, improve, and secure the Game and Services. The types of information we collect depend on how you interact with the Game.

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Information you provide when contacting support, such as email address or messages;
• Information you provide through feedback, surveys, or communications with us;
• Any other information you choose to provide.

You are responsible for ensuring that any information you provide is accurate and up to date.

1.2 Platform Account Information

Because the Game is accessed through third-party Platforms, we may receive certain information associated with your Platform Account, such as:

• Platform user ID or account identifier;
• Display name or username;
• Basic profile information provided by the Platform;
• Authentication tokens necessary to access the Game.

We do not control how Platforms collect or process your information. Please review the Platform's privacy policy for more information.

1.3 Gameplay and Usage Data

We automatically collect information about how you use the Game, including:

• Gameplay activity, such as matches played, actions taken, progression, and performance;
• Interaction with game features, systems, and content;
• Session duration, timestamps, and usage patterns;
• In-game events and outcomes.

This data helps us operate the Game, improve gameplay, and maintain fairness.

1.4 Device and Technical Information

We may automatically collect technical information about the device you use to access the Game, including:

• Device type, model, and hardware specifications;
• Operating system and version;
• Platform and application version;
• Unique device identifiers;
• Internet Protocol (IP) address or similar identifiers;
• Network information and connection data;
• Crash reports, diagnostics, and performance data.

This information is used for security, troubleshooting, and optimization purposes.

1.5 Log and Analytics Data

We may collect log and analytics data generated through your use of the Game, including:

• Log files recording access and activity;
• Error reports and system diagnostics;
• Aggregated gameplay statistics;
• Usage trends and behavior patterns.

This information may be collected directly or through third-party analytics providers.

1.6 Anti-Cheat and Security Data

To protect the integrity of the Game, we may collect and process information related to security and anti-cheat measures, including:

• Detection of unauthorized software, tools, or modifications;
• System and gameplay data necessary to identify cheating or abuse;
• Behavioral patterns indicating unfair gameplay;
• Device or account signals associated with violations.

This data may be collected using automated systems and is used solely to maintain a fair and secure environment.

1.7 Purchase and Transaction Information

When you make purchases through the Game, we may receive limited transaction-related information from Platforms, such as:

• Confirmation that a purchase was made;
• Transaction identifiers;
• Purchased items or entitlements.

Payment information, such as credit card details, is processed by the Platform and is not received or stored by Appcano LLC.

1.8 Cookies and Similar Technologies

We may collect certain information using cookies, mobile identifiers, or similar technologies, including:

• Device identifiers and advertising IDs;
• Session identifiers;
• Usage and interaction data.

For more details, see Section 6 (Cookies and Tracking Technologies).

1.9 Information from Third Parties

We may receive information from third-party services, including:

• Platform providers, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google;
• Analytics providers, such as Firebase or Unity Analytics;
• Service providers that support the Game.

Such information is used in accordance with this Policy.

1.10 Information Not Collected

We do not intentionally collect:

• Sensitive personal information, such as health, biometric, or financial account data;
• Voice or audio recordings, as the Game does not include voice chat;
• Direct payment information.

If our practices change, we will update this Policy accordingly.

2. How We Use Your Information

We use the information we collect for a variety of purposes related to operating, improving, and securing the Game and Services.

2.1 To Provide and Operate the Game

We use your information to:

• Provide access to the Game and its features;
• Authenticate your account through Platform services;
• Enable gameplay, matchmaking, and cross-platform interactions;
• Operate servers, persistent worlds, and game sessions;
• Maintain your progression, rankings, and in-game state.

2.2 Gameplay, Rankings, and Leaderboards

We use gameplay data to:

• Track performance, statistics, and progression;
• Calculate rankings, matchmaking ratings (MMR), and leaderboards;
• Display your username, rankings, and gameplay statistics to other users through in-game interfaces and publicly accessible leaderboards;
• Provide competitive and social gameplay experiences.

2.3 Social Features and Interactions

We use your information to support social features, including:

• Friends lists and player relationships;
• Sending and receiving friend requests and game invitations;
• Displaying online status and gameplay activity to other users;
• Enabling cross-platform interactions between players.

2.4 Purchases, Virtual Currency, and Rewards

We use information related to purchases and rewards to:

• Process and validate transactions through Platform providers;
• Grant Coins, Virtual Content, and entitlements;
• Manage in-game purchases, subscriptions, and rewards;
• Operate promotions, referral programs, and reward systems, including sharing-based incentives.

2.5 Analytics and Improvements

We use information to:

• Analyze gameplay behavior and usage patterns;
• Improve game design, features, and performance;
• Diagnose technical issues and optimize stability;
• Develop new features, content, and systems.

2.6 Security and Anti-Cheat

We use information to:

• Detect, prevent, and investigate cheating, fraud, and abuse;
• Enforce our Terms of Service and EULA;
• Maintain fair gameplay and competitive integrity;
• Protect the Game, Services, and users from unauthorized activity.

2.7 Communications and Support

We may use your information to:

• Respond to support requests and inquiries;
• Provide important service-related notices;
• Communicate updates, changes, or technical information.

2.8 Legal and Compliance

We may use your information to:

• Comply with applicable laws, regulations, and legal obligations;
• Respond to lawful requests from authorities;
• Enforce our agreements and protect our legal rights.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or other regions with similar data protection laws, we process your personal information only where we have a valid legal basis to do so under applicable law.

3.1 Performance of a Contract

We process your information where necessary to provide the Game and Services to you, including:

• Providing access to the Game and enabling gameplay;
• Authenticating your account through Platform providers;
• Operating matchmaking, cross-platform play, and persistent world systems;
• Maintaining your progression, rankings, leaderboards, and game state;
• Enabling social features such as friends lists and invitations;
• Delivering Virtual Content, Coins, and other entitlements.

Without this processing, we would not be able to provide the Game and Services to you.

3.2 Legitimate Interests

We process your information where it is necessary for our legitimate interests, provided that such interests are not overridden by your rights and freedoms. These interests include:

• Improving gameplay, features, and user experience;
• Analyzing usage patterns and performance through analytics tools;
• Operating and maintaining servers and infrastructure;
• Detecting, preventing, and investigating cheating, fraud, and abuse;
• Enforcing our Terms of Service and EULA;
• Ensuring the security and integrity of the Game;
• Managing leaderboards, rankings, and competitive systems;
• Operating promotions, referral programs, and reward systems.

3.3 Legal Obligations

We may process your information where necessary to comply with legal obligations, including:

• Responding to lawful requests from government or regulatory authorities;
• Complying with applicable laws, regulations, or legal processes;
• Maintaining records required by law.

3.4 Consent

In certain circumstances, we may rely on your consent to process your information, including:

• Where required for certain types of tracking or analytics;
• Where required for optional features or communications;
• Where required by applicable law.

Where we rely on consent, you have the right to withdraw your consent at any time, subject to legal or contractual restrictions.

3.5 Protection of Vital Interests

In limited circumstances, we may process your information to protect your vital interests or the vital interests of another person, such as preventing harm or addressing security threats.

3.6 Balancing Test

Where we rely on legitimate interests, we consider and balance any potential impact on your rights and freedoms. We only process your information where we believe our interests are not overridden by your rights.

3.7 No Automated Decision-Making with Legal Effects

We do not use your personal information to make solely automated decisions that have legal or similarly significant effects on you, except where permitted by applicable law.

4. How We Share Your Information

We may share your information with third parties in order to operate, provide, improve, and secure the Game and Services. We do not sell your personal information in the traditional sense. However, we may share information as described below.

4.1 Platform Providers

Because the Game is accessed through third-party Platforms, we may share information with Platform providers, including but not limited to Xbox, PlayStation, Steam, Epic Games, Apple, and Google.

This may include:

• Account identifiers and authentication data;
• Gameplay activity necessary for Platform features;
• Purchase confirmations and entitlements;
• Compliance-related information required by Platform policies.

Platform providers operate independently and may collect and process your information under their own privacy policies.

4.2 Service Providers

We may share information with third-party service providers that help us operate the Game, including:

• Cloud hosting and server providers;
• Analytics providers, such as Firebase or Unity Analytics;
• Infrastructure and backend service providers;
• Security and anti-cheat service providers.

These providers process information on our behalf and are required to protect it.

4.3 Gameplay Visibility and Public Information

Certain information is shared with other users as part of the Game experience, including:

• Your username or display name;
• Gameplay statistics, such as kills, time, rankings, and progression;
• Leaderboard positions and competitive rankings;
• Online status and gameplay activity.

This information may be visible through in-game interfaces and publicly accessible leaderboards.

4.4 Social and Cross-Platform Features

We may share information to enable social features and cross-platform interactions, including:

• Friends lists and player connections;
• Invitations and matchmaking systems;
• Cross-platform gameplay interactions.

Some of this functionality may involve sharing information with Platform-specific social systems, such as Xbox Live or PlayStation Network.

4.5 Purchases and Transactions

All purchases are processed through Platform providers. We may receive and share limited information related to transactions, including:

• Purchase confirmations;
• Transaction identifiers;
• Entitlements and Virtual Content.

We do not receive or store your payment details.

4.6 Promotions, Referrals, and Rewards

We may share information in connection with promotions, referral programs, and reward systems, including:

• Tracking referral activity and reward eligibility;
• Preventing abuse or manipulation of promotional systems;
• Delivering rewards or incentives.

4.7 Legal and Compliance

We may disclose your information where required to:

• Comply with applicable laws, regulations, or legal processes;
• Respond to lawful requests from authorities;
• Protect our rights, property, or safety, or that of our users;
• Enforce our Terms of Service, EULA, or other agreements.

4.8 Business Transfers

Your information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction. In such cases, your information may become subject to a different privacy policy.

4.9 Aggregated and De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for analytics, research, or business purposes.

5. Advertising and Analytics

We may use advertising and analytics technologies to understand how users interact with the Game and to support monetization features. This Section explains how these technologies may be used.

5.1 Analytics Services

We may use third-party analytics providers, such as Firebase, Unity Analytics, or similar services, to collect and analyze information about how the Game is used.

This may include:

• Gameplay activity and usage patterns;
• Session duration and frequency;
• Device and technical information;
• Interaction with game features, systems, and content.

We use this information to:

• Improve gameplay, features, and performance;
• Monitor stability and diagnose issues;
• Understand user behavior and trends;
• Develop new content and systems.

These analytics providers may collect information in accordance with their own privacy policies.

5.2 Advertising

The Game may include advertising features now or in the future. If enabled, we or our partners may use advertising technologies to:

• Display advertisements within the Game;
• Measure the effectiveness of advertisements;
• Deliver relevant or personalized advertising, where permitted by applicable law.

Advertising technologies may use information such as:

• Device identifiers, including advertising IDs;
• Gameplay and usage data;
• General location information, such as country or region;
• Interaction with advertisements.

5.3 Advertising Identifiers

On certain devices, advertising identifiers, such as Apple's Identifier for Advertisers (IDFA) or Google's Advertising ID (AAID), may be used to support advertising and analytics.

• These identifiers are provided by your device or Platform;
• You may be able to reset or limit the use of these identifiers through your device settings;
• Where required by law, we will request your permission before accessing or using such identifiers.

5.4 Consent and Opt-Out

Where required by applicable law, such as in the EEA or UK, we will obtain your consent before using certain tracking technologies or serving personalized advertisements.

You may have options to:

• Accept or decline certain types of tracking;
• Limit personalized advertising;
• Adjust your preferences through device or Platform settings.

Please note that disabling certain tracking or advertising features may affect your experience or limit functionality.

5.5 Aggregated and Analytics Data

We may use aggregated or de-identified data for analytics and business purposes, including to:

• Measure overall usage and engagement;
• Improve game design and features;
• Evaluate performance of systems and services.

Such data does not directly identify you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Game and Services. These technologies help us understand how users interact with the Game and enable certain features.

6.1 What Are Cookies and Similar Technologies

Cookies are small data files stored on your device. In addition to cookies, we may use similar technologies such as:

• Mobile device identifiers;
• Advertising identifiers, such as IDFA or AAID;
• Software development kits (SDKs);
• Local storage and session storage technologies.

Because the Game operates across multiple Platforms, including consoles, PC, and mobile, the types of tracking technologies used may vary depending on your device and Platform.

6.2 How We Use Tracking Technologies

We use cookies and similar technologies to:

• Enable core gameplay functionality and session management;
• Maintain account authentication and security;
• Support matchmaking, cross-platform play, and persistent game sessions;
• Analyze gameplay behavior and usage patterns;
• Improve performance, stability, and features;
• Support advertising and analytics, where applicable.

6.3 Types of Tracking Technologies We Use

We may use the following categories of tracking technologies:

• Essential technologies: Required for the Game to function, such as login sessions and security;
• Analytics technologies: Used to understand how users interact with the Game, such as Firebase or Unity Analytics;
• Advertising technologies: Used to deliver and measure advertisements, where applicable.

6.4 Third-Party Technologies

Third-party service providers, such as analytics or advertising partners, may use their own tracking technologies within the Game.

These providers may collect information in accordance with their own privacy policies. We do not control how these third parties use your information.

6.5 Your Choices

Depending on your device and location, you may have options to control tracking technologies, including:

• Adjusting device or Platform settings to limit tracking or advertising;
• Resetting or restricting advertising identifiers, such as IDFA or AAID;
• Managing consent preferences where required by law.

Please note that disabling certain technologies may affect the functionality or performance of the Game.

6.6 Consent for Tracking

Where required by applicable law, such as in the EEA or UK, we will request your consent before using non-essential cookies or similar tracking technologies.

You may withdraw your consent at any time, subject to technical limitations and legal requirements.

7. International Data Transfers

The Game is a global, online service. As a result, your information may be transferred to, stored in, and processed in countries outside of your country of residence, including the United States.

7.1 Cross-Border Transfers

When you use the Game, your information may be transferred across international borders in order to:

• Operate servers and persistent game worlds;
• Enable cross-platform gameplay and matchmaking;
• Support analytics, infrastructure, and security systems;
• Provide customer support and service functionality.

Because players from different regions may interact within the same environment, information such as usernames, gameplay activity, and statistics may be visible to users in other countries.

7.2 Data Processing Locations

We and our service providers may process your information in countries where we or our partners operate, including the United States and other jurisdictions where data protection laws may differ from those in your country.

7.3 Safeguards for International Transfers

Where required by applicable law, such as in the EEA or UK, we take steps to ensure that appropriate safeguards are in place when transferring your information internationally. These safeguards may include:

• Standard contractual clauses approved by relevant authorities;
• Contractual protections with service providers;
• Other legally recognized transfer mechanisms.

7.4 Your Rights and Choices

Depending on your location, you may have rights regarding how your information is transferred and processed. Additional details are provided in Sections 13 and 14 of this Policy.

7.5 Acknowledgment

By using the Game, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, where data protection laws may not provide the same level of protection.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8.1 Retention Periods

The length of time we retain information depends on the type of data and the purpose for which it is used. This may include:

• Retaining account-related and gameplay data while your account is active;
• Retaining progression, rankings, and leaderboard data to support ongoing gameplay and competitive systems;
• Retaining transaction and entitlement data to maintain Virtual Content and purchases;
• Retaining analytics and usage data for a limited period to improve the Game and Services.

8.2 Active Accounts

If you continue to use the Game, we will generally retain your information for as long as your account remains active and necessary to provide the Services.

8.3 Inactive Accounts

If your account becomes inactive, we may retain your information for a period of time in order to:

• Allow you to return to the Game;
• Maintain system integrity and prevent abuse;
• Comply with legal or regulatory requirements.

We may delete or anonymize information associated with inactive accounts after a reasonable period.

8.4 Deletion and Anonymization

We may delete, anonymize, or aggregate your information when:

• It is no longer necessary for the purposes for which it was collected;
• You request deletion, subject to legal or contractual obligations;
• Your account is terminated or access is discontinued.

Certain information may be retained in anonymized or aggregated form for analytics and business purposes.

8.5 Legal and Compliance Retention

We may retain information for longer periods where necessary to:

• Comply with applicable laws or regulations;
• Resolve disputes and enforce our agreements;
• Protect our rights, property, and safety, or that of our users;
• Maintain records required for accounting, security, or auditing purposes.

8.6 Limitations on Deletion

Please note that we may not be able to delete all information in certain circumstances, including where retention is required for legal, security, or operational reasons.

9. Children's Privacy

The Game is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13, except as permitted by applicable law.

9.1 Age Restrictions

You must be at least thirteen (13) years old to use the Game. If you are under the age of majority in your jurisdiction, you may only use the Game with the involvement and consent of a parent or legal guardian.

9.2 No Knowing Collection of Data from Children Under 13

We do not knowingly collect, use, or disclose personal information from children under 13 without appropriate parental consent. If we become aware that we have collected personal information from a child under 13 without such consent, we will take reasonable steps to delete that information.

9.3 Parental Rights

If you are a parent or legal guardian and believe that your child has provided us with personal information, you may contact us to:

• Request access to the information;
• Request correction or deletion of the information;
• Withdraw consent where applicable.

We will respond to such requests in accordance with applicable law.

9.4 Platform Controls and Accounts

Because the Game is accessed through third-party Platforms, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google, parental controls and account management features may be provided by those Platforms.

Parents and guardians are encouraged to use available Platform tools to manage their child's access to the Game and related features.

9.5 Public Features and Interactions

The Game may include features that allow users to interact with others or display information publicly, such as usernames, gameplay statistics, and leaderboards.

Parents and guardians should be aware that such information may be visible to other users and should supervise children's use of the Game accordingly.

10. Third-Party Services

The Game relies on third-party services and technologies to operate, provide functionality, and improve the user experience. This Section explains how these third-party services may interact with your information.

10.1 Use of Third-Party Services

We may use third-party services to support various aspects of the Game, including:

• Cloud hosting and server infrastructure, including providers such as Edgegap, Gameye, or similar services;
• Matchmaking, networking, and persistent world systems;
• Analytics and performance monitoring, such as Firebase or Unity Analytics;
• Security and anti-cheat technologies;
• Content delivery and backend services.

These services may process information on our behalf in accordance with this Privacy Policy.

10.2 Platform Services

The Game is accessed through third-party Platforms, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google, which provide services including:

• Account authentication and identity management;
• Payment processing and billing;
• Social systems, such as friends lists and invitations;
• Platform-specific features and integrations.

These Platform providers operate independently and may collect and process your information under their own privacy policies.

10.3 Independent Third-Party Data Practices

Third-party services and Platforms may collect, use, and share information independently of Appcano LLC.

We do not control and are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of these providers.

10.4 Third-Party Links and Content

The Game may include links to or integrations with third-party websites, services, or content.

Your interactions with these third parties are governed by their own terms and policies.

Appcano LLC is not responsible for any third-party content or services.

10.5 Service Availability and Performance

Because the Game relies on third-party services, interruptions, delays, or failures of such services may affect the availability or performance of the Game.

Appcano LLC is not liable for issues caused by third-party services or infrastructure.

10.6 Data Sharing with Service Providers

We may share your information with third-party service providers to the extent necessary to:

• Operate and maintain the Game;
• Provide features and functionality;
• Analyze performance and usage;
• Ensure security and prevent abuse.

These providers are required to handle your information in accordance with applicable laws and contractual obligations.

11. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

11.1 Security Measures

We take steps to protect your information, including:

• Using secure server infrastructure and hosting providers;
• Implementing access controls and authentication mechanisms;
• Monitoring systems for unauthorized access, abuse, or security threats;
• Using encryption or similar technologies where appropriate;
• Limiting access to personal information to authorized personnel and service providers.

11.2 Security of Third-Party Services

Because the Game relies on third-party services and Platforms, such as Xbox, PlayStation, Steam, Epic Games, Apple, Google, and cloud providers, portions of your information may be stored or processed by these third parties.

While we require such providers to implement appropriate safeguards, we do not control their security practices and are not responsible for their actions.

11.3 No Guarantee of Absolute Security

No system or method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.

You acknowledge that you provide your information at your own risk.

11.4 User Responsibilities

You are responsible for maintaining the security of your account and devices, including:

• Protecting your Platform Account credentials;
• Not sharing your account access with others;
• Using secure devices and networks when accessing the Game.

11.5 Security Incidents

In the event of a security incident affecting your information, we will take reasonable steps to investigate, mitigate, and, where required by applicable law, notify affected users and relevant authorities.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. This Section provides a general overview of those rights. Additional rights for specific regions are described in Sections 13 and 14.

12.1 Right to Access

You may have the right to request access to the personal information we hold about you, including:

• The categories of information collected;
• The purposes for which the information is used;
• The categories of third parties with whom the information is shared.

12.2 Right to Correction

You may have the right to request that we correct inaccurate or incomplete personal information about you.

12.3 Right to Deletion

You may have the right to request deletion of your personal information, subject to certain exceptions, including where retention is required for legal, security, or operational purposes.

12.4 Right to Restrict Processing

In certain circumstances, you may have the right to request that we limit the processing of your personal information.

12.5 Right to Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that it be transferred to another provider, where technically feasible.

12.6 Right to Object

You may have the right to object to certain types of processing, including processing based on our legitimate interests or for direct marketing purposes, where applicable.

12.7 Exercising Your Rights

To exercise your privacy rights, you may contact us using the contact information provided in Section 17.

We may need to verify your identity before fulfilling your request. In some cases, requests may be fulfilled through Platform providers if your account is managed through a Platform.

12.8 Limitations

Please note that your rights may be limited in certain circumstances, including where:

• We are required to retain information for legal or regulatory reasons;
• The information is necessary to provide the Game and Services;
• The request would adversely affect the rights and freedoms of others;
• The information has been anonymized or aggregated.

13. U.S. Privacy Rights (CCPA and State Laws)

If you are a resident of California or certain other U.S. states, you may have specific privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar state laws.

13.1 Categories of Personal Information Collected

We may collect the following categories of personal information:

• Identifiers, such as platform user ID or username;
• Internet or network activity, such as gameplay activity and usage data;
• Device and technical information;
• Commercial information, such as purchases and entitlements;
• Inferences derived from usage data, such as gameplay preferences or behavior patterns.

13.2 Sources of Personal Information

We collect personal information from:

• You directly;
• Platform providers, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google;
• Automated technologies, such as analytics tools;
• Service providers supporting the Game.

13.3 Business and Commercial Purposes

We collect and use personal information for purposes including:

• Providing and operating the Game and Services;
• Managing gameplay, rankings, and leaderboards;
• Supporting social features and cross-platform interactions;
• Processing purchases and delivering Virtual Content;
• Improving performance, analytics, and user experience;
• Detecting and preventing fraud, abuse, and cheating;
• Complying with legal obligations.

13.4 Sharing of Personal Information

We may share personal information with:

• Platform providers;
• Service providers, such as analytics, hosting, and infrastructure;
• Other users, through gameplay features such as usernames, leaderboards, and activity;
• Authorities or third parties as required by law.

13.5 No Sale of Personal Information

We do not sell your personal information in the traditional sense.

However, certain sharing of data for analytics or advertising purposes may be considered a "sale" or "sharing" under applicable law. Where required, you may have the right to opt out of such sharing.

13.6 Your Rights Under U.S. Laws

Depending on your state of residence, you may have rights to:

• Request access to personal information we have collected;
• Request deletion of your personal information;
• Request correction of inaccurate information;
• Opt out of the sale or sharing of personal information;
• Limit the use of certain sensitive personal information, where applicable;
• Not be discriminated against for exercising your privacy rights.

13.7 Exercising Your Rights

To exercise your rights, you may contact us using the information provided in Section 17.

We may need to verify your identity before fulfilling your request. In some cases, requests may be fulfilled through Platform providers where your account is managed by a Platform.

13.8 Authorized Agents

You may designate an authorized agent to submit requests on your behalf, subject to verification requirements.

13.9 Retention and Compliance

We will retain and process personal information in accordance with this Privacy Policy and applicable law, including where necessary to:

• Comply with legal obligations;
• Maintain security and prevent abuse;
• Enforce our agreements;
• Support ongoing gameplay systems and features.

14. EEA / UK Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or similar jurisdictions, you have certain rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

14.1 Your Rights

Subject to applicable law, you may have the following rights:

• Right of access: To request access to your personal information and obtain a copy of the data we hold about you;
• Right to rectification: To request correction of inaccurate or incomplete personal information;
• Right to erasure: To request deletion of your personal information, also known as the "right to be forgotten," subject to legal limitations;
• Right to restriction of processing: To request that we limit how we process your personal information in certain circumstances;
• Right to data portability: To receive your personal information in a structured, commonly used, and machine-readable format;
• Right to object: To object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, to withdraw your consent at any time.

14.2 Exercising Your Rights

To exercise your rights, you may contact us using the contact information provided in Section 17.

We may need to verify your identity before fulfilling your request. In some cases, requests may be fulfilled through Platform providers where your account is managed by a Platform.

We will respond to your request within the timeframes required by applicable law.

14.3 Complaints to Supervisory Authorities

If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.

14.4 International Transfers

As described in Section 7, your personal information may be transferred to and processed in countries outside the EEA or UK. Where required, we implement appropriate safeguards to protect your information.

14.5 Limitations

Your rights may be subject to certain limitations, including where processing is necessary to:

• Comply with legal obligations;
• Establish, exercise, or defend legal claims;
• Provide the Game and Services;
• Protect the rights and freedoms of other users.

15. Your Choices and Controls

You have certain choices and controls regarding how your information is collected, used, and shared when using the Game and Services.

15.1 Platform Settings and Controls

Because the Game is accessed through third-party Platforms, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google, many controls are managed through your Platform Account, including:

• Account privacy and profile visibility;
• Friends lists and social interactions;
• Purchase and subscription settings;
• Parental controls and age restrictions.

You can manage these settings directly through your Platform provider.

15.2 Device and Tracking Controls

You may control certain tracking technologies through your device settings, including:

• Limiting or disabling advertising identifiers, such as IDFA or AAID;
• Resetting your device's advertising ID;
• Managing app-level permissions where available.

On supported devices, you may also be able to restrict tracking through system-level privacy settings.

15.3 Consent Preferences

Where required by applicable law, you may be asked to provide consent for certain data processing activities, such as analytics or advertising.

You may:

• Grant or decline consent;
• Withdraw consent at any time, where applicable.

Please note that withdrawing consent may impact certain features or functionality of the Game.

15.4 Communications

If you contact us or receive communications from us, you may choose whether to continue receiving certain types of non-essential communications.

We may still send you important service-related communications, such as updates, technical notices, or security alerts.

15.5 Account and Data Management

You may have options to manage your information by:

• Requesting access, correction, or deletion of your data, see Sections 12-14;
• Managing your account through your Platform provider;
• Discontinuing use of the Game or uninstalling the application.

Please note that certain information may remain stored as described in Section 8 (Data Retention).

15.6 Public Gameplay Information

Because the Game includes competitive and social features, certain information, such as your username, gameplay activity, rankings, and statistics, may be visible to other users and may not be fully controllable.

By using the Game, you acknowledge that such information may be publicly displayed through leaderboards, matchmaking systems, and in-game interfaces.

15.7 Limitations

Some choices and controls may be limited due to:

• Technical requirements necessary to operate the Game;
• Platform-specific restrictions;
• Legal or regulatory obligations;
• The need to maintain fair gameplay and security.

16. Changes to This Policy

We may update, modify, or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors related to the Game and Services.

16.1 Updates to the Policy

We may update this Policy for reasons including, but not limited to:

• Changes to gameplay features, systems, or functionality;
• Introduction of new services, monetization features, advertising, or analytics;
• Updates to cross-platform integrations or third-party services;
• Legal, regulatory, or compliance requirements;
• Security, technical, or operational improvements.

16.2 Notice of Changes

We may provide notice of material changes by:

• Updating the "Effective Date" at the top of this Policy;
• Posting the updated Policy within the Game or on our website;
• Providing in-game notifications or other reasonable forms of notice.

16.3 Acceptance of Changes

Your continued use of the Game or Services after the updated Policy becomes effective constitutes your acceptance of the revised Policy.

If you do not agree to the updated Policy, you must stop using the Game and Services.

16.4 Material Changes

If we make material changes to how we collect, use, or share your information, we will take reasonable steps to provide more prominent notice where required by applicable law.

16.5 Interaction with Other Agreements

This Privacy Policy works together with our Terms of Service and End User License Agreement (EULA). Continued use of the Game following updates to this Policy may also require acceptance of updated terms in those agreements.

17. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact Appcano LLC using the information below:

Appcano LLC

Email: hello@playonemap.com

17.1 Privacy Requests

You may use this contact information to:

• Submit privacy-related requests, such as access, correction, or deletion requests;
• Exercise your rights under applicable privacy laws, see Sections 12-14;
• Ask questions about how your information is collected, used, or shared.

We may need to verify your identity before responding to your request.

17.2 Regulatory Inquiries

If you are a regulator or supervisory authority, you may contact us using the same information above for matters related to compliance with applicable data protection laws.

17.3 Platform-Based Requests

Because the Game is accessed through third-party Platforms, such as Xbox, PlayStation, Steam, Epic Games, Apple, and Google, certain requests may need to be submitted through your Platform provider, particularly where your account or data is managed by that Platform.

17.4 Response Time

We will respond to requests within the timeframes required by applicable law. Response times may vary depending on the nature and complexity of the request.

17.5 Updates to Contact Information

We may update our contact information from time to time. Updated details will be made available within the Game or on our official website.